Effective Date: April 15, 2026

Company: Adciti
Website: adciti.co.zw
Contact Email: cchisango@cchub.co.zw

1. What This Policy Covers

This Privacy Policy explains what information Adciti collects from you, how we use it, and how we protect it. We take your privacy seriously and follow Zimbabwe’s data protection laws.

By using Adciti, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We only collect the information that is necessary to make Adciti work for you as a classifieds site. This includes:

  • Your email address: so we can communicate with you and manage your account
  • Your phone number: so buyers can contact you about your ads
  • Your location (city or town): so we can show your ad to people in your area

We also automatically collect basic technical information like your IP address and browser type. This helps us keep the site secure and working properly.

We do not collect sensitive information such as your national ID number, bank account details, or health information.

3. How We Collect Your Information

We collect your information in two ways:

  • Directly from you: when you register, post an ad, or contact us
  • Automatically: through cookies and server logs when you browse the site

4. How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account
  • To display your contact details on your ads so buyers can reach you
  • To show your ad to people in your chosen location
  • To respond to your questions and provide support
  • To prevent fraud and keep the site secure
  • To improve how Adciti works for all users

We will never sell your personal information to anyone.

5. What Information Is Visible to Others

When you post an ad on Adciti, the following information becomes visible to the public:

  • Your phone number (as shown in your ad)
  • Your email address (as shown in your ad)
  • Your location (city or town)

This is necessary so that buyers can contact you about your items. If you do not want this information visible, please do not post an ad.

6. How We Protect Your Information

We take reasonable steps to protect your information, including:

  • Using SSL encryption (the padlock symbol in your browser)
  • Limiting who has access to user data
  • Regular security checks

While no website is 100% secure, we do our best to keep your information safe.

If a data breach ever occurs, we will notify affected users within 72 hours as required by Zimbabwean law.

7. How Long We Keep Your Information

We keep your information only as long as needed:

  • If you have an active account, we keep your data while your account is active and for 12 months after you close it
  • Transaction records (e-receipts) are kept for 5 years for legal purposes
  • Technical logs like IP addresses are kept for 6 months

After these periods, your information is securely deleted.

8. Your Rights Over Your Information

You have control over your personal information. You can:

  • Ask for a copy of all information we hold about you
  • Correct any wrong or incomplete information
  • Request deletion of your information (subject to legal requirements)
  • Object to how we use your information

To exercise any of these rights, simply email us at cchisango@cchub.co.zw. We will respond within 30 days.

9. Children’s Privacy

Adciti is not intended for children under 18 years old. We do not knowingly collect information from minors. If we discover we have collected information from a child under 18, we will delete it immediately.

10. Cookies

We use small text files called “cookies” to remember your preferences and improve your experience. You can disable cookies in your browser settings, but some site features may not work properly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. If we make significant changes, we will notify you on our website.

12. Contact Us

If you have any questions about your privacy or want to access or delete your information, please contact us at:

Email: cchisango@cchub.co.zw

If you are not satisfied with our response, you have the right to complain to POTRAZ (Postal and Telecommunications Regulatory Authority of Zimbabwe).